Frequently Asked Questions

Account Summary

Billing and payment information

Change your address

Change your email address

Change my Automatic Renewal Status

Cancellations

Email preferences

Issue Inquiries

Subscription orders and renewals

Temporary delivery suspension

General Information

ACCOUNT SUMMARY

Account summary provides you with information about your subscription, including your name, address, email address, starting issue and expiration issue and much more. Click here for your account summary.
Where can I find my expiration date? The month end expiration date of your subscription can be found on your magazine label above your name. You can also click here to view your expiration information on your account summary page.

BILLING AND PAYMENT INFORMATION

How do I make a payment? If a payment is due, you will be prompted on the account summary page so you can pay your bill online using your credit card. We accept Visa, Mastercard, American Express, and Novus/Discover. Checks and money orders may be mailed to:

Men's Health Magazine
PO Box 26299
Lehigh Valley, PA 18002-6299


Why did I receive a bill after I already sent a payment? Please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than 2 weeks since you sent your payment, please disregard any invoices that you receive. If it has been more than two weeks since you remitted payment, please click here to check your last payment date. If it has been more than 2 weeks, please email customer service.

CHANGE YOUR ADDRESS

Changing your address can be done easily online by clicking here.

CHANGE YOUR EMAIL ADDRESS

For us to better serve you, we will ask for your e-mail address. Providing us with your e-mail address will allow you to receive important messages and information from Men's Health regarding your subscription. To update or provide us with your latest e-mail address, please click here.

CHANGE YOUR AUTOMATIC RENEWAL STATUS

For us to better serve you, you can manage your automatic renewal status online. By participating in the Automatic Renewal Program, your subscription will be automatically renewed at significant savings off the cover price, unless you tell us to stop. You authorize us to charge your credit card for your renewal subscription before your current subscription expires at the low renewal rate then in effect. If your credit card can't be charged for any reason, or if you selected Bill Me Later option, we will bill you directly instead. This service will continue each year until you tell us to stop. If you wish to cancel, call (800) 666-2303 or contact customer service at any time.

Renewal reminders are sent in advance. Please allow several weeks for your preference to take effect and disregard any reminder you may receive in the mail during this time. Providing us with your e-mail address will allow you to receive important messages and information from Men's Health regarding your subscription. To update or provide us with your latest e-mail address, please click here.

CANCELLATIONS

You can cancel your subscription online. If you have paid for your subscription, a refund will be issued for all remaining copies that have not been mailed at the time of your request. If you have not paid for your subscription, please disregard any bills you may receive after cancelling your subscription and accept any issues you may receive with our compliments.


If you purchased your subscription via an agency, for example as part of a school program, you must contact that agency directly.

EMAIL PREFERENCES

To update your email preference regarding your Men's Health subscription, please click here.

What if I don't want commercial/promotional e-mail from Rodale? If you do not want to receive commercial/promotional e-mail from Rodale, please let us know by utilizing the unsubscribe option available on e-mail communications, or you can manage your e-mail preferences at the Rodale E-mail Preference Center. Here you can change your newsletter and special offers preferences for all of Rodale's publications and online sites.

ISSUE INQUIRES

LATE OR MISSED ISSUE Your first issue arrives approximately 4-6 weeks after we receive your order. If you do not receive your Men's Health issue, please verify that your name and address are correct on our file under account summary.

 

A recent change of address, recent expiration of your subscription, or if your expired subscription has not yet restarted can also cause a delay. Additionally, delivery can be affected by severe or extreme weather.

 

You can check the most recent issues our records show that you should have received and report the missing issue online by clicking on "Report Damaged/Missing Issue".

 

DAMAGED ISSUE If your magazine has arrived damaged, you can request a replacement issue by clicking on "Report Damaged/Missing Issue".

 

DUPLICATE ISSUES If you are receiving duplicate copies, you most likely have two active accounts. Please locate the account number on both copies (see the mailing label on the magazines) and email your request to us at Customer Service for your magazine. If you have a preference, please indicate the account you would like to retain. We will combine both subscriptions into one and extend your subscription accordingly. Your new expiration date will appear on your magazine mailing label and on your account summary approximately 2 issues after changes are made on your account.

 

SCENT FREE ISSUES You may request a scent free issue of Men's Health by contacting customer service.

 

DIGITAL ISSUES Men's Health is also available digitally. Depending on our device, you can visit Zinio (computer based), iTunes, Nook or Kindle to purchase digital access to our magazines.


SUBSCRIPTION ORDERS AND RENEWALS

NEW ORDER You can quickly and safely place your order online, please click here. You can also mail your order to:

Men's Health Magazine
PO Box 26299
Lehigh Valley, PA 18002-6299


GIFT SUBSCRIPTIONS You can quickly and safely place your gift order online, please click here. You can also mail your order to:

Men's Health Magazine
PO Box 26300
Lehigh Valley, PA 18002-6300


RENEWALS You can renew online by clicking on the "Renew My Subscription" link in your Account Summary. Your renewal order will be added to the end of your current subscription. Your magazine label and account summary will reflect the new expiration date.

 

You can also request to renew your subscription by mailing your renewal order to:

Men's Health Magazine
PO Box 26299
Lehigh Valley, PA 18002-6299


We will send you renewal notices well in advance of your current subscription expiration date by either mail or email so that you will not have any interruption in service.

 

Note: Your renewal request should be received at least 8 weeks prior to your current subscription expiration to ensure that your subscription will not be interrupted.


TEMPORARY DELIVERY SUSPENSION

If you would like to temporarily stop your subscription for any reason, click on Temporarily Suspend Your Subscription Service.

GENERAL INFORMATION

MAGAZINE FREQUENCY
Men's Health is published 10 times a year and is on sale at the newsstands approximately two weeks prior to the issue cover date. For new subscriptions, your first issue generally arrives within 4-6 weeks after we receive your order. For international orders, please allow 6-9 weeks for your first issue to arrive.

 

PREMIUMS AND FREE GIFTS
If your subscription offer includes a premium or free gift and states that shipment of the premium or gift is subject to payment of your order, please allow 4-6 weeks after your payment is received. If you have already sent your payment, you can check your account summary at Online Customer Service for your magazine to see if your payment has been applied to your account.

 

If your subscription offer includes a premium or free gift that does not require payment, please allow 4-6 weeks for delivery after receipt of your order.

 

Some of our offers include downloadable premiums. If your subscription offer included a downloadable premium and you are having difficulty retrieving it, please email us.

 

BACK ISSUES
You may purchase current and prior issues of Men's Health by sending your order to:

Men's Health Magazine
PO Box 26299
Lehigh Valley, PA 18002-6299

Payment must accompany the order. Each copy costs $6.00 ($10.00 outside the USA), includes shipping.

 

DIGITAL BACK ISSUES
You can also purchase digital back issues by visiting Zinio (computer based), iTunes, Nook or Kindle to purchase digital access to our magazines.

 

MEN'S HEALTH NEWSLETTERS
Men's Health offers a variety of free newsletters delivered to your inbox. They include the Exercises of the Week, Men's Health Daily Dose, Men's Health Girl Next Door, Eat This, Not That! and many more. To subscribe to any of the Men's Health newsletters visit www.menshealth.com.

 

GIFT CARDS
Non-holiday gift cards are mailed to your recipient 2-4 weeks after the order is processed. At the time of order, you can request that the gift card be sent to you instead of the gift recipient. You can also request that a gift card not be sent.

 

Holiday gift cards are included with the recipients January issue or mailed after December 1st.

 

You can also send an e-gift card by selecting send an e-gift card.

 

PRIVACY
You can view our privacy policy at http://www.rodaleinc.com/your-privacy-rights.

 

ADVERTISING INFORMATION
For information on print advertising and online advertising, visit Men's Health Media Kit.

 

CONTACT US
We enjoy hearing from you! If you have questions or comments you can contact us by clicking here.