FAQs | We've Got Answers!

Account Information

To access your account, go to the login page. Click on the magazine image. There are 2 ways to log in; you can use your account number and zip code, or your name and complete mailing address as it appears on your magazine label.
To access your account, go to the login page. Create an account, using your name, email address and a password you choose.
For Magazines, you can:
  • View your account summary
  • Update credit card information
  • Update address/email address
  • Update preferences
  • Report missing/damaged issues
  • Temporarily suspend delivery
  • Cancel your subscription
  • Make a payment
  • Give a gift
For Products, you can:
  • View order history
  • Change login password
  • Update address/email address
  • Make a payment
It is located above your name and address on your mailing label and bill. The account number is preceded by one of the three digit codes below:
  • BNB = Birds & Blooms
  • BXT = Birds & Blooms Extra
  • LRD = Reader's Digest Large-Print Edition
  • RDA = Reader's Digest
  • TOH = Taste of Home
  • RDB = Book/Product Services
Account Number Guide

Payments/Billing Information

If you didn't pay for your subscription with a credit card, you can expect to receive an invoice about two weeks after placing your order.
You bet! Login to your account and click the payment button or the payment link on the left side.
For fastest mail processing, use the pre-addressed return envelope that comes with your billing statement. If the return envelope has been misplaced, write your account number on your check and send to:

Subscription Fulfillment Center
PO Box 6202
Harlan, IA 51593-1702
Your last payment was most likely received after we printed your new invoice. You can confirm that we received your payment or check your balance by logging in to your account.

Postal/Email Address Changes

To update your address information, log-in to your account and click the "Update My Address" link on the left side.
To update your email address information, log-in to your account and click the "Update My Email Address/Preferences" link on the left side.
To arrange a summer/winter change of address, log into your account and click the "Update My Address" link on the left side. Then look for the option to change your address temporarily to define the change dates. We ask you to let us know of your future change of address about 6 to 8 weeks before you are ready to move.

Magazine Subscription Information

You bet we do! We have a Continuing Renewal Privilege that gives our readers added convenience and the security of knowing their magazines will arrive without interruption. Under the terms of this offer, we will continue our readers' subscriptions each year until they tell us to stop, which they may do at any time. We write to current subscribers prior to the expiration of their subscription, informing them of the renewal under our Continuing Renewal Privilege service. We guarantee to cancel a subscription at any time upon request from the subscriber, and to issue the appropriate refund.
Your expiration date can be found on your address label. It is located above your name, to the right of your account number. Expiration
The first issue of any new subscription will take approximately 6 to 8 weeks after the order has been placed for service to begin. If more than two months have passed since your order date, email us at the title-specific customer care email address found at the bottom of this FAQ. Please include your complete name, address and account number, if known. The more complete information you provide, the better we can serve you.
There are either two accounts in your name or two accounts exist for your household. We will be happy to combine the two accounts into one and extend your magazine subscription accordingly. Email us at the title-specific customer care email address found at the bottom of this FAQ, so that we can update our records. Be sure to provide both names or account numbers from the magazine labels.
We can extend your subscription or you can request a replacement of the issue that you missed. Log-in to your account and click the "Report Damaged/Missing Issue" link on the left side.
To purchase an issue of a magazine from the last year, visit Shoptasteofhome.com. If available, each back issue can be purchased for the cover price, plus $1.00 shipping and handling per copy.
To cancel your subscription, log-in to your account and click the "Cancel My Subscription" link on the left side. You can also email us at the title-specific customer care email address found at the bottom of this FAQ with your request. Please include your complete name, address and account number, if known.
Our mailings are prepared in advance so you may get 1 or 2 more issues before delivery of the magazine stops. You can verify that your order has been cancelled by logging in to your account.
Yes, email customercare@rd.com to send us your request and we will be happy to transfer your Reader's Digest regular print edition to our large print edition, or we can place a new order for the large print edition. Please include your complete name, address and account number, if known. However, we don't currently offer any of our other titles in Large Print.

Book Product Information

If you would like to cancel enrollment in a reading series, you can email us at customercare@rd.com, and we'd be more than happy to help! Please include your complete name, address and account number, if known. You can also cancel by logging in to your account.
If you would like to cancel enrollment in a reading series, you can email us at bookcustomerservice@rd.com, and we'd be more than happy to help! Please include your complete name, address and account number, if known. You can also cancel by logging in to your account.
We guarantee your satisfaction. If for any reason you are not happy with your purchase, you may return it within thirty (30) days and your money will be refunded or the product will be replaced. If the product and addressing vehicle hasn't been opened simply write "return to sender" on the original package and drop it into your local mailbox. Or you may send the product to the address below, being sure to include your name, address and account number.

Book Services
PO Box 1197
Buffalo, NY 14240-1197

Taste of Home Website FAQs

Changing your password is easy. After you log in, click on the 'Update My Profile' link at the top of the page. Under 'Optional Information', type a new password into the 'Change Password' box and confirm the new password in the 'Repeat New Password' box. Please note, this is not related to your customer care account.
Click 'Log In' at the top of the TasteOfHome.com homepage and look for the 'Forgot Password?' link. Your password will be emailed to you. Please note, this is not related to your customer care account.
Click 'Log In' at the top of the TasteOfHome.com homepage and look for the 'Forgot Password?' link. The password we have on file for you will be emailed to you.

iPad® App FAQs:

You can download the app from the Apple App Store:

Taste of Home
Reader's Digest
Family Handyman
Birds & Blooms
It is free to download the app. Once you’ve downloaded the app, you can order a digital subscription or single issues through the app.
Yes. You can get a month-to-month subscription for $1.99 per issue, or you can get a yearly subscription for $14.99. Individual issues are also available for $3.99 each. Just click the Subscribe link after you download the app.
No, but it will allow you to use your email address and a unique password for future log-in. After registration you can sign in with your email address and the unique password rather than using your subscriber account number and ZIP code.
As indicated in the image below, the account number is on the second line from the top of your mailing label. It has 10 digits.

Confirm that you have installed the latest update for the app, confirm that your sign in credentials are correct (account number & ZIP code OR registered email and password) and confirm that you have a Wi-Fi connection. Attempt to log-in again. If you still have an issue, please email the title-specific digital support email address at the bottom of this FAQ. Our customer care team is more than happy to help! When seeking customer service, please provide the following details:
  • Your Account Number
  • What iPad version you are using
  • Which iOS version you are running on your device
  • Confirm your Wi-Fi connection
If you have previously registered your account information, please tap on the "Forgot Password" link found in the sign in window. If you subscribed through iTunes, you should automatically be logged in when you launch the app and not need to enter a username or password. However, there are some functions, such as "Restoring Purchases", that will require you to enter your iTunes password and you will be prompted accordingly. Please reach out to iTunes customer service for password issues related to the iTunes app.
First, open the menu at the top left corner. You will be prompted to enter your iTunes password. Then click Restore when prompted. You will need to reach out to iTunes if you have password issues related to the iTunes app.
Everything that is in the print magazine is also in the app.
It is available for the iPad or iPad Mini.
Not automatically, but you will receive a notification when each new issue becomes available. If you have subscribed through iTunes, you can download it immediately. If not, you can choose to purchase and download the individual issue.
An average issue will now take up between 100 and 150 megabytes. With a good Wi-Fi connection, it should take only a few minutes to download.
Yes, any time after an issue has been downloaded. Go to the Menu, top left corner, and tap on the "Manage Issues" option. Then tap on any issue you wish to archive. A pop-up box will display and provide you the option to archive. After archive, simply tap on the cover image to download the issue again for viewing.
You can re-download it for free at any time. Simply click the Download button that will be displayed next to the issue in your library after you archive it..
If you subscribed through iTunes, your subscription will renew automatically each month (for monthly subscribers) or each year (for annual subscribers) unless you take action to cancel it. To do so, open the "Settings" app on your iPad and select "Store." Tap on your Apple ID and select "View Apple ID." Once your account information appears, scroll down to "Manage App Subscriptions." Here you can turn your subscriptions off and on.
No. There are currently no share features available.
Email us at title-specific customer care email address below or call our digital support team toll free at 877-342-4775.

Important information regarding sweepstakes scams that misuse our company name or our brands:

We have heard from many customers over the past few years, regarding mailings and phone calls received, incorrectly stating they were a winner in our sweepstakes. We've compiled information that can be used, to help you determine if what you received is legitimate, or, as we've found in many cases, a scam.

Our sweepstakes and contests are always free to enter, and there is never any fee associated with winning. We will never request that you wire or pay any amount of money in order to claim a prize.

We will never send you a check to cover fees, taxes or costs. Scammers may send you a check, ask you to cash it and send them part of the money back to cover fees for winning a prize. This is a sure sign of a scam. You NEVER have to SEND IN MONEY to win money. We would never ask you to send us a money transfer card or a money order before sending your prize out.

We do NOT come to your home to award any prizes. If someone calls you and says they are coming to your home to award you the prize, be wary of a scam.

We do NOT ask people for personal information over the phone. If you receive a call requesting personal information such as bank account numbers, credit card numbers or social security numbers, be wary of a scam.

If you think you are the target or victim of a fraud, report it at once. Visit the National Fraud Information Center at www.fraud.org for more information.

If you have any questions regarding authentic contests or sweepstakes material from our company, please contact us at customercare@rd.com for more information.

Contact Customer Care