Where can I find my account number?
It is located above your name and address on your mailing label and bill. The account number is sometimes preceded by one of the three digit codes below:

BNB = Birds & Blooms
BXT = Birds & Blooms Extra
COU = Country
CXT = Country Extra
CWM = Country Woman
FRL = Farm & Ranch Living
REM = Reminisce
REX = Reminisce Extra
SND = Simple & Delicious
TOH = Taste of Home
RMB = Books Services

I just ordered a magazine subscription. When will I receive my first copy?
The first issue of any new subscription will take approximately four to six weeks after the order has been placed for service to begin. If more than two months have passed, call the toll free number or click the email link or chat button on the Customer Care home page.

When can I expect to receive my first bill and when is payment due?
If you didn‘t pay for your subscription with a credit card, you can expect to receive an invoice about two weeks after placing your order.

Can I pay my bill on-line?
Yes, log-in to your account and click the Payment button or the Payment link on the left side. You can also call the toll free number or click the chat button on the Customer Care home page.

How can I change my email address or my postal address?
To update your address information, log-in to your account and click the appropriate link on the left side. You can also call the toll free number or click the chat button on the Customer Care home page.

How can I cancel my subscription?
To cancel your subscription, log-in to your account and click the Cancel link on the left side. You can also call the toll free number or click the chat button on the Customer Care home page.

How can I find out when my current subscription expires?
To cancel your subscription, log-in to your account and click the Cancel link on the left side. You can also call the toll free number or click the chat button on the Customer Care home page.

If I need to speak to someone, when are representatives available?
Our Customer Care contact center is open Monday through Friday 8 AM to 11 PM and Saturday 9 AM to 7 PM, Eastern time.

I am receiving duplicate issues of the magazine. How can I correct this situation?
There are either two accounts in your name or two accounts exist for your household. We will be happy to combine the two accounts into one and extend your magazine subscription accordingly. Please call us or click the chat button so that we can update our records.

I have not received my most recent issue. How can I get a replacement for this missing issue?
We can extend your subscription or you can request a replacement to the issue that you missed. Log-in to your account and click the Missed Issue link on the left side or call the toll free number or click the chat button on the Customer Care home page.

I no longer wish to receive books in the annual book program. How do I cancel?
If you would like to cancel a reading or music series, call the toll free number or click the email link or chat button on the Customer Care home page.

How can I return a product?
We guarantee your satisfaction. If for any reason you are not happy with your purchase, you may return it within thirty (30) days and your money will be refunded or the product will be replaced. If the product hasn???t been opened simply write ???return to sender??? on the original package and drop it into your local mailbox. Or you may send the product to the address below, being sure to include your name, address and account number.

Book Services
7501 Winstead Drive
Louisville, KY 40281-2222

How can I change my password for your web site?
Changing your password is easy. After you log in, click on the ‘Update My Profile’ link at the top of the page. Under ‘Optional Information’, type a new password into the ‘Change Password’ box and confirm the new password in the ‘Repeat New Password’ box. Please note, this is not related to your customer care account.

I forgot my password. What do I do?
Click ‘Log In’ at the top of the homepage and look for the ‘Forgot Password’? link. Your password will be emailed to you. Please note, this is not related to your customer care account.

When I attempt to log in, I receive an error message saying I am entering an invalid password. What can I do?
Click ‘Log In’ at the top of the homepage and look for the ‘Forgot Password’? link. The password we have on file for you will be emailed to you.

If I want to pay with a check, where do I send payment?
For fastest mail processing, use the pre-addressed return envelope that comes with your billing statement. If the return envelope has been misplaced, write your account number on your check and send to:

Subscription Fulfillment Center
PO Box 5388
Harlan, IA 51593-0888

Family Handyman magazine iPad app FAQs
Click here to access the iPad app FAQs for Family Handyman magazine.

Taste of Home magazine iPad app FAQs
Click here to access the iPad app FAQs for Taste of Home magazine.

Country Woman magazine iPad app FAQs
Click here to access the iPad app FAQs for Country Woman magazine.

Birds and Blooms magazine iPad app FAQs
Click here to access the iPad app FAQs for Birds and Blooms magazine.

How do I contact the Editor?
You can contact the editor for any of our publications by mail at:

Magazine Name
Editorial Office
5400 S. 60th Street
Greendale, Wisconsin 53129-1404

Or E-mail us at the appropriate the address links below:

Birds & Blooms - editors@birdsandblooms.com
Birds & Bloom Extra - editors@birdsandblooms.com
Country - editors@country-magazine.com
Country Extra - editors@countryextra.com
Country Woman - editors@countrywomanmagazine.com
Farm & Ranch Living - editors@farmandranchliving.com
Reminisce - editors@reminisce.com
Reminisce Extra - editors@reminisceextra.com
Taste of Home - editors@tasteofhome.com

How do I access your "Subscriber Only" web-sites?
Currently we have "Subscriber Only" areas on our Taste of Home and Birds & Blooms web-sites. To access the gated sites click on the following:

Taste Of Home -  http://www.tasteofhome.com/recipes 
Birds & Blooms - http://www.birdsandblooms.com/Defaultplus.aspx 

How do I ask a question about a specific recipe?
We are not able to respond to the vast number of questions we receive about individual recipes and specific dietary needs. The best way for you to get answers is to visit our Taste of Home On-line Community. Friendly, helpful readers will quickly respond to your queries about recipes, ingredients, cooking techniques and more. To access the Community, visit  http://community.tasteofhome.com.

I am experiencing technical problems while using Recipe Finder. What can I do?
Most technical problems with Recipe Finder come as a result of two issues-Cookies and older versions of internet browsers.

Cookies: Cookies are small pieces of code that allow a website to talk to your computer’s internet browser. Most browsers are initially set to accept cookies. For best results while using Recipe Finder it is recommended that you have ‘cookies’ enabled on your machine. Recipe Finder uses cookies to help you access areas of the site like My Recipe Box, My Grocery List and My Saved Searches. If you do not have your cookies ‘enabled’ or if your computer is set to not accept cookies, you may not be able to access any personalized account features. We do not use cookies to track which sites you visit so enabling the use of cookies for our site is safe and confidential. To learn more about cookies please refer to your browser’s ‘Tools’ menu or by typing ‘Cookies’ into your browser’s Help menu.

Internet Browsers: Often, problems encountered using websites such as Recipe Finder can be corrected by updating your computer’s internet browser. Note, Recipe Finder is not optimized to perform in Internet Explorer for the Mac. To learn more about your internet browser and which version you are using, refer to your browser’s ‘Help’ tab.

When I attempt to log in, I receive an error message saying my account is locked. What can I do?
This message appears when repeated attempts to log-in are attempted within a short period of time.  Close your browser, reopen it and try logging-in again.

When I registered, I received a message saying my e-mail address already exists in the Recipe Finder database. How can this be?
Your e-mail address may be in our database if you currently receive one of our newsletters or other e-mails from us, if you are a subscriber to one of our magazines or if you are a registered user on one of our Bulletin Boards.
 
I just received my bill and there is no record of my last payment. Did you receive my payment?
Your last payment was most likely received after we printed your new invoice.  If you would like to confirm that we received your payment or want to check your balance, log-in to your account.

I spend part of the year at a different address. May I arrange to have my address automatically changed so that I do not need to contact you twice each year?
Unfortunately we are not able to arrange an automatic change of address.  To arrange a summer/winter change of address, call the toll free number or click the email or chat button on the Customer Care home page. We ask you to let us know of your future change of address about 4 weeks before you are ready to move.

How can I obtain a back issue of one of your magazines?
To purchase a previous issue of a magazine in the last year, call the toll free number or click the email link or chat button on the Customer Care home page. If available, each back issue can be purchased for either $3.99 or $4.99 US and $4.99 or $5.99 Canada.