How can I contact Customer Care?
To contact Customer Care, close this window and call the toll free number or click the email or chat button on the Customer Care home page.

Where can I find my account number?
It is located above your name and address on your mailing label and bill. The account number is sometimes preceded by RDA, RDB or LRD

I just ordered a magazine subscription. When will I receive my first copy?
The first issue of any new subscription  will take approximately six to eight weeks after the order has been placed for service to begin. If more than two months have passed, call the toll free number or click the email or chat button on the Customer Care home page.

When can I expect to receive my first bill and when is payment due?
If you didn’t pay for your subscription with a credit card, you can expect to receive an invoice about two weeks after placing your order.

Can I pay my bill on-line?
Yes, log-in to your account and click the Payment button or the Payment link on the left side. You can also call the toll free number or click the email or chat button on the Customer Care home page.

I just received my bill and there is no record of my last payment. Did you receive my payment?
Your last payment was most likely received after we printed your new invoice.  If you would like to confirm that we received your payment or want to check your balance, log-in to your account.

How can I change my email address or my postal address? 
To update your address information, log-in to your account and click the appropriate link on the left side. You can also call the toll free number or click the email or chat button on the Customer Care home page.

I spend part of the year at a different address. May I arrange to have my address automatically changed so that I do not need to contact you twice each year?
Unfortunately we are not able to arrange an automatic change of address.  To arrange a summer/winter change of address, call the toll free number or click the email or chat button on the Customer Care home page. We ask you to let us know of your future change of address about 4 weeks before you are ready to move.

How can I cancel my subscription?
To cancel your subscription, log-in to your account and click the Cancel link on the left side. You can also call the toll free number or click the email or chat button on the Customer Care home page.

I cancelled my subscription. Why did I receive another magazine?
Our mailings are prepared in advance so you may get 1 or 2 more issues before delivery of the magazine stops. You can verify that your order has been cancelled by logging in to your account.

How can I find out when my current subscription expires?
Your expiration date can be found on your address label. It is located above your name, to the right of your account number.

If I need to speak to someone, when are representatives available?
Our Customer Care contact center is open Monday through Friday 8 AM to 11 PM and Saturday 9 AM to 7 PM, Eastern time.
 
I am receiving duplicate issues of the magazine. How can I correct this situation?
There are either two accounts in your name or two accounts exist for your household. We will be happy to combine the two accounts into one and extend your magazine subscription accordingly. Please call the toll free number or click the email or chat button on the Customer Care home page so that we can update our records.

I have not received my most recent issue. How can I get a replacement for this missing issue?
We can extend your subscription or you can request a replacement to the issue that you missed. Log-in to your account and click the Missed Issue link on the left side or call the toll free number or click the email or chat button on the Customer Care home page.

If I want to pay with a check, where do I send payment?
For fastest mail processing, use the pre-addressed return envelope that comes with your billing statement. If the return envelope has been misplaced, write your account number on your check and send to:

Subscription Fulfillment Center
PO Box 5388
Harlan, IA 51593-0888

Reader’s Digest magazine iPad app FAQs
Click here to access the iPad app FAQs for Reader’s Digest magazine.

How do I contact the Editor?
You can contact the editor by sending an email to letters@rd.com.

How can I obtain a back issue of one of your magazines?
To purchase a previous issue of a magazine from the last year, call the toll free number or click the email link or chat button on the Customer Care home page. If available, each back issue can be purchased for $4.00.

Can I get the magazine in large print?
Yes, call the toll free number or click the email or chat button on the Customer Care home page and we will be happy to transfer your regular print edition to our large print edition or place a new order for the large print edition.

I no longer wish to receive a Reader's Digest book or music series. How do I cancel?
If you would like to cancel a reading or music series, call the toll free number or click the email link or chat button on the Customer Care home page.

How can I return a product?
We guarantee your satisfaction. If for any reason you are not happy with your purchase, you may return it within thirty (30) days and your money will be refunded or the product will be replaced. If the product hasn’t been opened simply write “return to sender” on the original package and drop it into your local mailbox. Or you may send the product to the address below, being sure to include your name, address and account number.

Book Services
PO Box 1198
Buffalo, NY 14240-1198

Important information regarding sweepstakes scams that use Reader's Digest's name:

We have heard from many customers over the past few years, regarding mailings and phone calls received, stating they were a winner in our sweepstakes. We've compiled information that can be used, to determine if what you received is legitimate, or, as we've found in many cases, was a scam.

Reader's Digest sweepstakes and contests are always free to enter, and there is never any fee associated with winning. Reader's Digest will never request that you wire or pay any amount of money in order to claim a prize.

Reader's Digest will never send you a check to cover fees, taxes or costs. Scammers may send you a check, ask you to cash it and send them part of the money back to cover fees for winning a prize. This is a sure sign of a scam. You NEVER have to SEND IN MONEY to win money. We would never ask you to send us a money transfer card or a money order before sending your prize out.

Reader's Digest does NOT come to your home to award any prizes. If someone calls you and says they are coming to your home to award you the prize, this is a scam.

We do NOT ask people for personal information over the phone. If you receive a call requesting personal information such as bank account numbers or social security numbers, this is a scam.

If you think you are the target or victim of a fraud, report it at once. Visit the National Fraud Information Center at www.fraud.org for more information.