The Family Handyman Magazine iPad App FAQs:

1.
Where can I download the The Family Handyman magazine app?
You can download the app from the Apple App Store : click to The Family Handyman page in iTunes
2.
How much does the app cost?
It is free to download the app. Once you’ve downloaded the app, current print subscribers can get 6 months free of the iPad subscription. If you don't subscribe to the print edition you can order a digital subscription or single issues through the App.
3.
Can I buy a subscription to The Family Handyman magazine on the iPad?
Yes. You can get a month-to-month subscription for $1.99 per issue, or you can get a yearly subscription for $14.99. Individual issues are also available for $3.99 each. Just click the Subscribe link after you download the app.
4.
I already subscribe to the print version of The Family Handyman. Can I get the digital issues as part of my subscription?
Yes, for a limited time, U.S. print subscribers can access iPad editions for free. That includes all the additional videos, slide shows, additional articles - a terrific value! Just tap the red “Current Magazine Subscribers.” button and follow the instructions. You’ll need your account number which can be found on the mailing label from a recent issue. Once registered, you can use either your email address or account number as your username and your ZIP code will serve as your password.
5.
Where on the mailing label can I find my subscription account number?
As indicated in the image below, the account number is on the second line from the top of your mailing label. It has 10 digits.

6.
I was validating and registering my account and entered my account number and ZIP code, but nothing is happening. What should I do?
Call our digital support team toll free at 800-374-3515, email us at digitalsupport@familyhandyman.com or click the Chat icon at the left of the page.
7.
I was trying to sign in and entered my username and password and got an “authentication failed” error. What should I do?
You can sign-in using either your email address or account number as your user name. If you are using your email address, it must match the one on your print subscription account and be in the proper format, for example, johnsmith@serviceprovider.com. Your zip code will always be your password. If you still encounter this error, call our digital support team toll free at 800-374-3515, email us at digitalsupport@familyhandyman.com or click the Chat icon at the left of the page.
8.
What should I do if I forgot my password?
If you are a print subscriber taking advantage of the free trial, the zip code on your print subscription account will always be your password. If you subscribed through iTunes you should automatically be logged in when you launch the app and not need to enter a username or password. However, there are some functions, such as Restoring Purchases, that will require you to enter your iTunes password and you will be prompted accordingly.
9.
I was able to log in to my account previously and read my issues, but now all of the issues have a Buy button next to them. What should I do?
First, if “Sign Out” is indicated in the upper left hand corner, click it and then Sign In again. If the issues still have a Buy button next to them, try restoring your purchases by clicking the gear icon in the upper right hand corner of the app. You will be prompted to enter your iTunes password. Then click Restore when prompted.
10.
Is free access to the iPad app included for international subscribers of the print edition?
We’re sorry, but access is available only to subscribers in the United States at this time. However, you can order a digital subscription or single issues through iTunes
11.
What content is included in the app?
Everything that is in the print magazine is also in the app. Plus, bonus photos, articles, videos, graphics, and various interactive features.
12.
What Apple devices can the app be used with?
It is available only for the iPad at this time.
13.
Will new issues be delivered to the app automatically?
Not automatically, but you will receive a notification when each new issue becomes available. If you have subscribed through iTunes or a registered print subscriber taking advantage of the free trial you can download it immediately. If not, you can choose to purchase and download the individual issue.
14.
Will the issues I purchase expire?
No. Once you purchase an issue, you will have access to it for as long as you keep the app.
15.
About how much memory does one issue take up?
An average issue will now take up between 100 and 150 megabytes. With a good WiFi connection, it should take only a few minutes to download. Some older issues are larger and may take a bit longer to download.
16.
Can I archive issues to free up space on my iPad?
Yes. Simply touch the home icon in the upper left corner of your app to go to see all available issues. Tap the “archive” button next to an issue to remove it from your iPad and free up disc space.
17.
If I archive an issue, can I download it again for free later?
You can re-download it for free at any time. Simply click the Download button that will be displayed next to the issue in your library after you archive it.
18.
How do I cancel my iTunes subscription?
If you subscribed through iTunes, your subscription will renew automatically each month (for monthly subscribers) or each year (for annual subscribers) unless you take action to cancel it. To do so, open the "Settings" app on your iPad and select “Store.” Tap on your Apple ID and select “View Apple ID.” Once your account information appears, scroll down to "Manage App Subscriptions." Here you can turn your subscriptions off and on.
19.
How do I cancel my subscription to the print edition?
Call our digital support team toll free at 800-374-3515, email us at digitalsupport@familyhandyman.com or click the Chat icon at the left of the page.
20.
Can I share the digital issue with friends?
No. There are currently no share features available.