GENERAL INFORMATION
- Contacting National Geographic
- Letters to the Editor
- Important Customer Alerts
- Back Issues
- Privacy
- Value of Past Issue
- Life Memberships (Print/Digital)
- Free Gifts for Paid Subscriptions
- Products/Programs/Employment
- Collector's Listing/ Donating Back Issues
- Large Print
MANAGE YOUR ACCOUNT
- Here is how to Manage Your Subscription Account Online
- Account Status
- Change of Address
- Billing/Payment
- Renewals
- Cancel your Account
- Stop Automatic Renewal
- Damaged Print Issues
- Late or Missed Print Issues
- Duplicate Subscriptions
PRINT SUBSCRIPTION ORDERS
DIGITAL SUBSCRIPTIONS
GENERAL INFORMATION
Contacting National Geographic
U.S. and Canada
For assistance you may contact National Geographic via e-mail or via phone by calling 1-800-647-5463.
By EMAIL:
National Geographic magazine (Domestic subscribers only): natgeomagazine@cdsfulfillment.com
National Geographic Digital subscriptions (Domestic subscribers only): natgeosubscription@cdsfulfillment.com
National Geographic Kids magazine: natgeokids@cdsfulfillment.com
National Geographic Little Kids magazine: natgeolittlekids@cdsfulfillment.com
National Geographic History magazine: natgeohistory@cdsfulfillment.com
Outside the U.S. and Canada
By EMAIL:
National Geographic magazine (International subscribers only): ngmintl@subscription.co.uk
By Mail or Phone:
For assistance by mail or phone, please contact the appropriate office by clicking here for contact information.
When is the best time to reach National Geographic's Customer Service Center by telephone?
For members in the US and Canada, operators at National Geographic's Customer Service Center (1-800-647-5463) are available Monday through Friday 7:00 a.m. to 8:00 p.m. CT, Saturday 8:00 a.m. to 6:00 p.m. CT. Customer service operators outside the US are available during normal business hours in their region.
Where can I find customer service information for other National Geographic products?
Visit our Support Center for answers on commonly asked questions and to find customer service information.
Letters to the Editor
Please include your full name, address, and home telephone number, and contact us via e-mail or U.S. mail. *We greatly appreciate the feedback from our National Geographic readers. At this time, however, we are no longer publishing letters to the editor.
U.S. Mail:
National Geographic
Editorial Services - (Include Magazine Title)
1145 17th Street
NW
Washington, D.C. 20036
By Email:
National Geographic Magazine: editor@natgeo.com
National Geographic History magazine: history@natgeo.com
Important Customer Alerts
Unauthorized Renewals and Subscription Offers Through the Mail and by Phone: We have learned that a number of unauthorized agents are sending mail solicitations and placing telemarketing calls, attempting to acquire new subscriptions and renewal orders for our magazine titles. These agents are not approved to represent National Geographic, nor are they affiliated with National Geographic in any way. Please do not give out any personal, payment or credit card information. Do not renew your subscription through the mail or over the phone with any of the unauthorized agents listed here.
Back Issues
Back issues of the printed editions are not considered part of a subscription order. Available back copies can be purchased online or through our single copy sales office. Please visit our website: www.natgeo.com/backissues. Prices may vary, and the availability of an issue may differ according to consumer demand.
National Geographic Customer Service
Single Copy Desk
PO Box 37545
Boone, IA
50037
You can also call 1-800-777-2800 (1-515-237-3674 outside the U.S./Canada) if you prefer to order by phone. You can also send us an e-mail at natgeosinglecopy@cdsfulfillment.com. All single copy orders must be paid at the time of order. You will need to provide the name of the magazine, exact cover date of the issue, and the number of copies you wish to order.
If you are ordering 100 copies or more of a back issue, please call to inquire about bulk discounts.
The cost of back issues of National Geographic magazine:
|
National Geographic magazine Back Issue Rates
(in U.S. Dollars) |
|||
| Cover Date | Price per Issue | ||
| U.S. | Canada (U.S. funds) | International | |
| 1888-1913 | Not Available | Not Available | Not Available |
| 1914-1925 | $40 | $44 | $49 |
| 1926-1940 | $30 | $34 | $39 |
| 1941-1955 | $20 | $24 | $29 |
| 1956-1970 | $15 | $19 | $24 |
| 1971-1985 | $10 | $12 | $19 |
| 1986 to date | $8 | $10 | $15 |
The cost of back issues of National Geographic Kids, National Geographic Little Kids, National Geographic Traveler, and National Geographic History magazine:
|
Kids, Little Kids, Traveler and History - Back Issue Rates
(in U.S. Dollars) |
|||
| Price per Issue (Includes Shipping and Handling) | |||
| U.S. | Canada (U.S. funds) | International | |
| Kids | $5.00 | $10.00 | $15.00 |
| Little Kids | $5.00 | $10.00 | $15.00 |
| Traveler | $6.00 | $10.00 | $15.00 |
| History | $10.00 | $12.00 | $18.00 |
Privacy
Click here to view National Geographic's privacy statement. This page will also offer you the opportunity to limit how your personal information is used.
Value of Past Issue
The rates below are for purchasing available National Geographic back issues directly, and do not constitute an assessment of value for any issues that you may have. To better determine the value of your collection, please contact a collector in your area. They should be in your yellow pages under collector. Here is a list of dealers who might be able to help you.
Below are the rates (in U.S. dollars) at which National Geographic sells National Geographic back issues:
| Cover Date | Price per Issue |
| 1888-1913 | Not Available |
| 1914-1925 | $40 |
| 1926-1940 | $30 |
| 1941-1955 | $20 |
| 1956-1970 | $15 |
| 1971-1985 | $10 |
| 1986 to date | $8 |
For dealers, an online bulletin board, and more please visit National Geographic's Collectors Corner.
Lifetime Subscriptions - Print Edition
Lifetime Subscriptions are offered only to individuals who reside in the United States. Purchasing a Lifetime Subscription entitles you to receive monthly issues of National Geographic magazine during your entire lifetime. The Lifetime Subscription fee is currently $895, and full payment is required before the subscription can be entered. A sales tax will be added where applicable. A Lifetime Subscription can be entered in one name only. Once entered, a Lifetime Subscription is not transferable, nor is the fee refundable. To order a Lifetime Subscription, please contact 1-800-237-5051 (U.S./Canada) or 1-515-237-3674 if you are outside the U.S. & Canada.
Lifetime Subscriptions - Digital Edition
At this time, we are not accepting orders for Digital only Lifetime Subscriptions.
Free Gifts for Paid Subscriptions
National Geographic regrets that free gifts are not automatically included with all membership/subscription orders.
If your subscription order included a free gift, please note that gifts are usually sent upon receipt of payment. Once payment has been received, your free gift will be shipped. In the U.S. and Canada, your free gift should arrive within 6 weeks. All other countries please allow 8 - 12 weeks for delivery.
If sufficient time has been allowed for delivery, please contact us by email or phone.
Products/Programs/Employment
Who do I contact with questions concerning books, videos, maps, and other non-magazine products offered by National Geographic?
The contact information for our product fulfillment offices can be found at: https://help.nationalgeographic.com
Where can I find employment opportunities at National Geographic?
We offer a unique opportunity to be part of a world-class institution, a strong global brand, and an organization with a rich history of scientific discovery and exploration. To search for current opportunities, please visit our Careers page here.
Collector's Listing/ Donating Back Issues
Where can I donate my collection of past issues of National Geographic magazine?
National Geographic does not accept back copies of National Geographic magazine. Therefore, you may wish to donate your back copies to your local schools, hospitals, and/or charities. We have a Collector's Corner on our website, which includes a dealer list and a Collector's Forum where you can post a notice regarding your collection.
Large Print
National Geographic does not publish National Geographic material in large print or any other special editions for the visually handicapped. However, materials published by National Geographic are regularly selected for reproduction in Braille or recorded form and are distributed through regional programs of the U.S. National Library Service for the Blind and Physically Handicapped (lcweb.loc.gov/nls/).
MANAGE YOUR ACCOUNT
Here is how to Manage Your Subscription Account Online
To manage your subscription account online, visit: www.ngmservice.com
For members who reside outside the U.S. and Canada, please refer to the
following links for:
National Geographic
magazine
National Geographic History magazine
National Geographic Kids magazine
National Geographic Little Kids magazine
Account Status
The Account Summary option on the Service Options menu lists your magazine subscription(s), expiration date and status for each. It also provides a quick glance at what subscriptions have expired or will soon expire and gives you the opportunity to conveniently renew online.
The Service Options menu and Account Summary provides details about your personal profile, such as your name and billing information, and gives you the opportunity to update such information.
Change of Address
You can update your address easily by signing in to your subscription account and click or tap "Change My Address" link from the Service Options menu.
Billing/Payment
U.S. and Canadian Members:
If you would like to check payment status online or to pay your bill in full using your credit card, visit the Account Summary and Make A Payment option on the Service Options menu to make a payment.
For members who reside in the U.S. or Canada, payments may also be mailed to:
National Geographic Customer Service
PO Box 37545
Boone, IA 50037
You may also call 1-800-647-5463 if you prefer to pay over the phone.
If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please contact us.
If you ordered through an agent (such as Magazines.com, please check with the agent to ensure that your order was received and processed. The agent will handle all customer service issues.
For members who reside outside the U.S. and Canada, payments may be made to our international offices. Click here for a listing of office addresses.
Renewals
Login to the customer care website and renew your subscription or gift subscriptions. Your renewal order will be added to the end of your current subscription. We will contact you well in advance of your subscription expiration date by email so that you will not miss any future issues. Renewal orders should be received at least 8 weeks prior to subscription expiration to ensure your issues will be delivered without an interruption in service.
For members who reside outside the U.S. and Canada, if you're having trouble renewing your subscription online you may contact us through one of our international offices. Click here for a listing.
Cancellation
U.S. and Canada
Login to the customer care website to cancel a subscription. You may also contact us by e-mail or phone at 1-800-647-5463.
If you cancelled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have cancelled, please ignore them. If you ordered through an agent (e.g., Magazines.com, you should also check with that agent to ensure that your cancellation request was received and processed.
Outside the U.S. and Canada
You may contact us through one of our international offices. Click here for a listing of offices and information. If you require further assistance, please contact us by at ngmintl@subscription.co.uk
Stop Automatic Renewal
If your subscription or gift subscription is on an Automatic Renewal plan and you wish to Stop Automatic Renewal, click or tap the "Order Options" button next to the appropriate magazine. Select "Stop Automatic Renewal" and follow the steps on the screen. You may also contact us by e-mail or phone at 1-800-647-5463. If you stop automatic renewal, we'll remind you when it's time to renew.
Report a Missing or Damaged Print Issues
U.S. and Canada
Visit the Account Summary on the Service Options menu and click or tap the "Order Options" button next to the appropriate magazine. Select "Report Missing/Damaged" issue and follow the steps on the screen. If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact us by e-mail. Replacement issues should arrive in 3-6 weeks.
Late or Missed Print Issues
U.S. and Canada
If you have missed an issue, we may have an incorrect address on file. Please verify your address on your Account Summary. Your magazines may also have stopped being delivered due to nonpayment. Please also check the payment status on your account. Any outstanding balance on your account will be listed on the page.
If none of these explanations apply, please login to report the missed issue. Your subscription will be extended to make up for the missed issue. If you would prefer to receive a replacement issue, please contact us by e-mail.
Duplicate Subscriptions
If you are receiving duplicate copies of a magazine, please contact us by phone at 1-800-647-5463 or email customer service including the account information on both copies of the magazine.
PRINT SUBSCRIPTION ORDERS
How to Order or Give a Gift:
Please visit: http://nationalgeographic.com/subscribe/magazines/
Age Range of National Geographic Kids
National Geographic Kids is geared toward children from the age of 6 to 12 years of age.
Age Range of National Geographic Little Kids
National Geographic Little Kids is geared toward children from the age of 3 to 6 years of age.
Foreign Language Edition Information - Print Editions
National Geographic works with publishers around the world to produce foreign-language editions. Note: English-language subscriptions cannot be exchanged for non-English subscriptions. However, you may cancel a current membership and order a foreign-language edition. For more information, please visit www.nationalgeographic.com and select your country at the bottom of the page.
DIGITAL SUBSCRIPTIONS
What is included in a subscription?
There are several subscription options for National Geographic magazine:
- Print-Only includes National Geographic magazine delivered to your mailbox.
- Digital-Only includes subscriber-exclusive content and new stories published daily; Unlimited access to our digital archive; immersive online-only experiences and unlimited access to natgeo.com; downloadable stories to read on-the-go with our ad-free, mobile app for Apple® and Android® devices and a curated subscriber newsletter delivered weekly.
- Print+Digital includes both the Print edition delivered to your mailbox and Digital Access described above.
What is the Online Archive?
National Geographic online archive includes access to over 125 years of digital back issues. Click here to access the online archives.
-
How do I get access to the Online Archive?
Access to the Online Archive requires having a subscription to National Geographic magazine. To access, you will need to sign in using your MyDisney email and password. If you have not already set-up a MyDisney account, you can do so by visiting www.nationalgeographic.com and click on LOGIN at the top of the page to create an account/password. For full instructions, visit www.ngm.com/digitalaccess. -
Forgot your password?
To reset your password, visit www.nationalgeographic.com and click on LOGIN at the top of the page to reset your password.
How do I upgrade, change, or cancel my subscription?
Please contact customer service by emailing us or call 1-800-647-5463.
How do I cancel the digital subscription I purchased through Apple News, Amazon Appstore, Barnes & Noble, Google Play or another third party vendor?
You will have to cancel your subscription by contacting the digital partner through whom it was purchased.
iPad and iPhone Support
For the best app experience, please ensure that you have the most recent version of iOS and of the app. The minimum iOS requirement for the National Geographic app is iOS 13.2 or higher. For the Android operating system, the minimum requirement is Android 5 or higher.
How do I setup my existing subscription on my iPad or iPhone?
To setup digital access and see what devices are available, please visit: www.ngm.com/digitalaccess. For FAQ's on digital access visit, help.nationalgeographic.com.
Google Play Support (U.S & Canada Subscribers only)
For information on Google Play, please visit: https://nationalgeographic.com/digitalaccess
Please visit the Google Play Help Center for more information: http://support.google.com/googleplay.
You can contact Google Play
customer service by clicking here.