Frequently Asked Questions
View the expiration date of your subscription, e-mail us, or contact Customer Care at 1-800-825-5388 for further assistance.
In order for us to serve you better, from time to time we will ask for your email address. Providing us with your email address will allow you to receive important messages from The New Yorker regarding your subscription. Check the email address where you will receive your subscription notices. If you have questions or need further assistance, contact The New Yorker Customer Service toll-free, at 1-800-825-5388, or email us.
To update the email address and password you use as your Customer Care login, please contact The New Yorker Customer Service toll-free, at 1-800-825-5388.
You can make a payment and/or check the status of a payment. If you have questions or need further assistance, contact The New Yorker Customer Service toll-free at 1-800-825-5388 or email us.
If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please check your last payment date. If you have questions or need further assistance, contact The New Yorker Customer Service toll-free at 1-800-825-5388 or email us.
From time to time, you will receive a mailed notification regarding your subscription renewal. You can also renew online by clicking here. If you have questions or need further assistance, contact The New Yorker Customer Service toll-free at 1-800-825-5388 or email us.
Send us your comments, questions, and suggestions. If you have questions or need further assistance, contact The New Yorker Customer Service toll-free at 1-800-825-5388 or email us.