Frequently Asked Questions

The month end expiration date of your subscription can be found on your magazine label above your name. For example, February 2011 is represented as FEB11, and the double issue July/August 2011 is represented as JUL/AUG 11. You can also view your expiration information. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

Changing your address can be done easily online. If you experience problems, you may contact us by mail at Architectural Digest, Customer Service Department, PO Box 37641, Boone, IA 50037-0641. Please include a copy of your mailing label that is attached to your magazine for better service. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

Architectural Digest Magazine is published times a year and your first issue will arrive between 6 - 8 weeks of order receipt. Thereafter, you should receive each issue a week prior to the cover date (for example, your May issue will arrive the last week in April). For subscribers outside of the United States, each issue may deliver up to two weeks after the cover date. You can check the most recent issues our records show that you should have received.

If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition.

If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

In order for us to serve you better, from time to time we will ask for your email address. Providing us with your email address will allow you to receive important messages from Architectural Digest regarding your subscription. Check the email address where you will receive your subscription notices. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free, at 1-800-395-7638, or email us.

To update the email address and password you use as your Customer Care login, please contact Architectural Digest Customer Service toll-free, at 1-800-395-7638.

You can make a payment and/or check the status of a payment. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please check your last payment date. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

From time to time, you will receive a mailed notification regarding your subscription renewal. You can also renew online. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

Send us your comments, questions, and suggestions. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

You can cancel your subscription here.

If you canceled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have canceled, please disregard them. If you have questions or need further assistance, contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.

If you will be out of town for a while, or would like to temporarily stop your subscription for any reason, please contact Architectural Digest Customer Service toll-free at 1-800-365-8032 or email us.