Print Edition Frequently Asked Questions

General Information

How do I order back issues?

How can I request permissions and purchase article reprints?

What are the subscription rates?

Why do you charge sales tax?

What is Bloomberg LP's Federal ID number and Canadian GST ?

Your Subscription Account

How do I check the status of my account?

How do I change the mailing address for delivery of my magazine?

When will I receive my first issue of the magazine?

Where can I find my account number?

How can I renew my subscription?

How will I know when my subscription expires?

How can I get information about an invoice I received?

What should I do if my magazine arrives late or not at all?

How do I temporarily suspend delivery of my magazine?

How can I cancel my Businessweek magazine subscription?

How do I opt-out of promotional offers?

Does Businessweek offer a digital version of the magazine? If so, can I sample an issue?

My subscription was automatically renewed. What is Bloomberg Businessweek's Continuous Service Guarantee?

What is Bloomberg Businessweek's Money-Back Guarantee?

What is Bloomberg Businessweek's issue frequency?

Why is my magazine delivered like a newspaper?

How can I stop my magazine from being delivered like a newspaper?

How can I place a vacation hold on my magazine if it is being delivered like a newspaper?

How do I order back issues?

If you know the exact date of an issue you desire, you can buy it from our single-copy department for $9.95.

NOTE: Copies are available for the past six months only

Contact: Single Copy Sales
Hours of operation: 8:00 am - 5:30 pm ET
Phone: 1-800-298-9867
Fax: 1-715-246-4366
E-mail: busweek@nrmsinc.com

You must supply the following information:

Exact date of issue
Your name
Mailing address
Phone


Permissions and article reprints


Bloomberg Businessweek is fully protected by copyright and nothing that appears in it may be reprinted wholly or in part without permission:

To obtain photocopying permission, please contact:

The Copyright Clearance Center
222 Rosewood Drive
Danvers, MA 01923

Tel: (978) 750-8400
Fax: (978) 750-4470

Web: www.copyright.com

To order custom reprints (minimum order of 500), please email businessweekreprints@theygsgroup.com or call The YGS Group at 1-800-360-5549, extension 130.
http://www.theygsgroup.com/


What are the subscription rates?

When you subscribe to Bloomberg Businessweek magazine you get special savings off the cover price and online access to the most current issue of Bloomberg Businessweek magazine.

How do I check the status of my account?

Using your account number found on the magazine mailing label, you can check details about your subscription, such as name and mailing address, start and expiration issues, whether your payment has been received, and more in Bloomberg Businessweek's online Customer Care area.

Why do you charge sales tax?

Bloomberg L.P. has an office in every state, so we are legally obligated to collect sales tax in those states and municipalities that charge sales tax on magazine subscriptions. Likewise, we are legally obligated to collect GST from our Canadian customers.

What is Bloomberg LP's Federal ID number and Canadian GST ?

Bloomberg LP's Federal ID number is: 13-3417984.

Bloomberg LP's GST is: #12829 9898 RT0001
Bloomberg LP's Quebec Registration Number is: 1008327064

How do I change the mailing address for delivery of my magazine?

Using your account number, you can change your delivery address online in Bloomberg Businessweek's online Customer Care area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Please contact us at least 3-4 weeks before you need the change to take effect. That way, we can help ensure that you won't miss any issues.

When will I receive my first issue of the magazine?

You should expect to receive your first issue in approximately 3-4 weeks from the time we receive your order.

Where can I find my account number?

Your Bloomberg Businessweek mailing label contains valuable information for you and for us. Your unique customer account number is located in the upper portion of your mailing label. It is a 10-digit number starting with the first numeric after BWK. Your account number will also appear on invoices and renewal reminders.

NORTH AMERICA (US and Canada)
Magazine_Mailing_Label

EUROPE & LATIN AMERICA (Including Mexico)
Euro

ASIA (Including Australia)
Asian

How can I renew my subscription?

Several times prior to your subscription expiration, you will receive a notification regarding your subscription renewal. You can also renew online using your account number in Bloomberg Businessweek's Customer Care area.

How will I know when my subscription expires?

Your subscription expiration date (the month and year) appears on your mailing label.

How can I get information about an invoice I received?

You can verify the order invoiced and your account balance when you check your account status online in Bloomberg Businessweek's online Customer Care area. If there is an amount due on your account, you may pay your invoice online in the Customer Care area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Your prompt payment will ensure that your subscription continues without interruption. If you already paid your invoice, keep in mind that occasionally bills and payments cross in the mail. Please allow up to two weeks for your payment to be processed and applied to your account. If you have further questions about billing and payment procedures, or if it has been more than two weeks since you remitted your payment, please Contact Customer Service. Checks and money orders may be mailed to:

Bloomberg Businessweek
PO Box 37531
Boone, IA 50037

What should I do if my magazine arrives late or not at all?

Issues leave our printing plants early each Thursday morning. However, occasionally production, transportation, the postal system, or an act of God may delay delivery. Your magazine is not considered late/missed unless it arrives after the Wednesday of the week printed on the top right side of the cover. You can Report a Missing or Damaged Copy at the Manage Your Account area. In order to identify your account and serve you better, you will be required to enter your subscriber account number found on the magazine mailing label. If your magazine arrives late frequently, please Contact Customer Service.

How do I temporarily suspend delivery of my magazine?

Perhaps you will be away on business or pleasure for a period of time and you want to temporarily stop delivery of your magazine and resume it at a later date. You can Suspend Delivery of Your Magazine at the Manage Your Account area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Please submit the request 4 weeks in advance..

How can I cancel my Bloomberg Businessweek magazine subscription?

We would like to hear from you if you're not satisfied with Bloomberg Businessweek, for any reason. We hope you will reconsider your decision to cancel or let us try to correct any problems you're experiencing. But if you do need to cancel, using your account number to access your subscription in Bloomberg Businessweek's online Customer Care area you can cancel your subscription. You can also please submit your request with your name, address, and subscriber account number using the Contact Customer Service form. A refund will be issued for all the remaining copies that haven't been mailed at the time of the cancellation. Please disregard any bills you may receive after canceling your subscription.

If you purchased your subscription via an agency, direct your refund request to the agent.

How do I opt-out of promotional offers?

If you would like to be removed from one or more of our mailing lists, please click here to go to the Bloomberg Businessweek opt-out form and make your selections.

Does BusinessWeek offer a digital version of the magazine? If so, can I sample an issue?

Yes, you can sample a FREE issue of the digital version. Just go to http://www.zinio.com/. Issues remaining in your print subscription may be transferred to the Zinio digital platform at no additional cost. If you wish to transfer your subscription to digital, please Contact Customer Service.

My subscription was automatically renewed. What is Bloomberg Businessweek's Continuous Service Guarantee?

Our Continuous Service program makes the renewal of your magazine subscription hassle-free. It avoids subscription interruption by automatically renewing your subscription. Your subscription will continue until you tell us to stop. Before each term of service you'll receive a reminder notice for the low renewal rate then in effect. You can cancel at any time and receive a refund on all unmailed issues. If you prefer to receive traditional renewal notices instead of being enrolled in our Continuous Service program, you can Change Your Automatic Renewal in the customer care area.

What is Bloomberg Businessweek's Money-Back Guarantee?

Bloomberg Businessweek's Money-Back Guarantee: If you should ever choose to cancel your subscription, you'll receive a full refund on all unmailed issues. That is our promise and your privelege.

What is Bloomberg Businessweek's issue frequency?

Bloomberg Businessweek publishes weekly, except when combined issues are published that count as two issue, and when an additional special issue may be published.

Why is my magazine delivered like a newspaper?

To enable subscribers in your area to enjoy your magazine on the weekend, your magazine is hand delivered to you at no additional cost using our Expedited Morning Delivery service. Your magazine will be placed in a protective plastic bag and delivered to your doorstep/building/mailroom by 6:30am on Friday, Saturday, or Sunday depending on your area. Bloomberg Businessweek is using this service because we cannot guarantee consistent weekend delivery via the US postal system as we are subject to USPS processing delays, etc. In the event of severe inclement weather or circumstances beyond our control, we will attempt delivery on the day after your normal delivery day. Delivery is attempted every day of the week. If for some reason you do not receive your magazine, email us at bwdelivery@cdsfulfillment.com or call at 1-866-310-9734 and we will send you a replacement copy within 24 hours of your request.

How can I stop my magazine from being delivered like a newspaper?

We understand your concern and will switch you back to the US postal system. Please email us at bwdelivery@cdsfulfillment.com or call us at 1-866-310-9734 to switch back to USPS delivery. Please allow 2-3 issues for the change in delivery become effective.

How can I place a vacation hold on my magazine if it being delivered like a newspaper?

Please email us at bwdelivery@cdsfulfillment.com or call us at 1-866-310-9734 and we will forward your request to our delivery service for handling. Please send notification at least 2 weeks in advance to provide enough time for the hold to become effective.